First, thank you for accepting the responsibility to lead the Team in your neighborhood! Here are the first 10 steps to success:
Complete your CERT training. The CERT training consists of online and classroom training. We recommend you take the online (IS317 course link) training immediately. Print the certificate at the end to use to document the prerequisite is done when taking the in-person portion of the class. Schedule the classroom training (CERT training link) as soon as possible. CERT classes are scheduled by the Unified Fire Authority in the fall and spring.
2) Create team block maps. These should ideally be around 6-10 homes at the most. Please ask for city assistance from the GIS team to ensure the blocks are created in the most efficient manner possible.
3) Recruit a block leader for each of your blocks.
4) Gather contact information for all yourblock leaders in one printed document (additional copies are preferable) to ensure this is available in the absence of power. Gather information for your Area Leader and their assistants and the Area Communication Specialist who you will contact to send information or escalate problems back to Herriman City. Put these names into your telephone contacts list to expedite activation if necessary.
5) Identify a team staging area. Teams will often use a nearby church or a nearby park or field to meet, but keep the weather in mind in choosing the locations. In some areas it’s preferable to have a meeting location for the initial response, but a backup location in case the weather does not allow the response to continue at that location. Identify these areas on your team maps or in team documentation.
6) Determine which of your block leaders is CERT trained. Encourage those who are not to take the CERT training online and CERT training class. The Unified Fire Authority has agreed to schedule additional classes as needed with minimum enrollment of 25 students. If your Team or Area needs this training, contact the Emergency Management Coordinator at Herriman City to make a scheduling request.
7) Distribute block leader contact information and block and team maps to your teams. Please ask for assistance from the city GIS team if you need the PDF files or printed copies. Many areas have found giving each person a team information folder is an easy way to provide the block leader with the necessary information. Team information folders usually consist of a three pronged folder with a sheet protector inside, a wet-erase marker (or grease pencil) and a block and team map inside the sheet protector with the team staging area(s) clearly identified. You can supplement with other information about the homes on the block or team maps.
Because it’s unknown if a specific individual will be available during the emergency, it’s important to identify your backups. Ideally, everyone on the team should have contact information for all other members of the team and contact information to use to escalate problems to the city in the event a Team or Block leader is unavailable to assist in the emergency.
8) Learn the differences between self-activation and directed activation (link to FAQ).
9) Ensure you have proper span of control for your team. No individual should manage more than 3-7 people, whether at activation or during operations. It is often helpful to set up districts or add extra levels to a calling tree to expedite team activation. For example, if you divide your team into four districts and each district has five block leaders, you can contact one of the block leaders and ask them to contact the other block leaders within their district. No one individual would be making more than four calls.
10) Hold a meeting with your block leaders to review the information above and answer any questions. Your Area Leader can be a resource to you to answer questions