Why is Herriman City charging a $200.00 security deposit?
The deposit serves as a security for payment of service. Deposits reduce the amount of bad debt expense and establishes a good credit standing with the city, which in turn, saves customers money by helping to keep utility rates down.
How long will the deposit be held?
The deposit will be held for 2 years if the resident can exemplify no more than 2 past due balances in that time frame. If the account is closed before the 2 year period, the deposit will be applied to the termination billing and any remaining balance will be refunded in a check to the resident.
How will I receive my refund?
Once the resident has exemplified the 2 year period with no more than 2 past due balances, a check will be mailed to the resident.
Can I be exempt from the deposit?
Yes, a resident can be exempt from the $200.00 security deposit if you provide verification of no more than 2 past due balances in 2 years from the most recent previous water account holder. It can be a simple email, letter or statements reflecting your payment history.
How can I submit my previous water account history?
You can send it via email to email@example.com or you are welcome to bring it in to City Hall.
What if I already have history with Herriman City?
Please let us know of your previous water account with us so we can verify your history before we charge the $200.00 security deposit.
How soon do I have to turn in my previous water account history?
To avoid the $200.00 security deposit from showing up on your bill we suffuse that you turn in your water account history within two weeks after we have received your water application. The due date that is reflecting on your first bill will be the very last day we will accept your previous water account history to waive the $200.00 deposit. We will not accept any account history after the due date on your first bill.
Are there any other payment history that would qualify for the exemption of the $200.00 security deposit?
We will accept a payment history from other cities/water companies, HOA’s or landlords.
Do I have to pay the $200.00 security deposit up front?
No, if we do not receive verification of your history with a previous water account holder we will attach the $200.00 security deposit to your first bill. If the $200.00 security deposit is not paid by the due date stated on the bill you may be subject to having your water shut off.